Guest User
October 7, 2024
The first room we were given was pretty awful. Felt cold, damp and resembled a scout camp dorm. I complained and we were moved to a round house room. This was much better, recently renovated, lovely, comfy, clean bed, nicely appointed bathroom. However, the floor was extremely slippy in the bathroom, water went all over the floor from the walk in shower. The shower was very lack luster. There was nowhere to put anything in the bathroom, so wash bags etc had to go on the floor. Severe lack of towel rails too. Every time you used any toilet roll, the roll fell on the floor; (we think the holder was put on upside down!). The room had no view, only one window, outside was just concrete and other round houses. Our evening buffet meal was pretty awful. Our breakfast even worse. Some money has obviously been spent on the place, but the renovations have not been executed that well. 2 guests in a renovated room had no hot water or heating and there was no-one on site to fix it for them overnight. The chairs in the restaurant were enormous, hard to manoeuvre and being cream, won't stay looking clean for long. Not our favourite place on our tour I'm afraid.